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Experten-Hotline:
von 9:00 Uhr bis 19:00 Uhr - Mo. bis Sa.
Experten-Hotline:
von 9:00 Uhr bis 19:00 Uhr - Mo. bis Sa.
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What should I do if the goods arrive damaged?

We kindly ask you to inspect the goods for any transport damages upon receipt. If the packaging is damaged, please ensure that the damage is confirmed by the delivering driver. Nonetheless, we ask you to accept the goods, as individual parts can be easily and quickly replaced in case of damage.
If there is any issue, you can always send us visual material via email, providing your customer, invoice, or order number. Upon receipt and inspection, we will promptly get in touch with you.
https://www.stabilezelte.de/en/FAQ-Frequently-asked-questions/Complaints/What-should-I-do-if-the-goods-arrive-damaged